Vaccine Scam WarningWe have received reports that a fake NHS text message is circulating, telling people that they are eligible to apply for the COVID-19 vaccine. There have also been reports of criminals making telephone calls and asking for payment over the phone before you can attend your vaccine appointment. The vaccine is free. If you receive such a call, please hang up immediately. These scams appear very convincing. If you think you have been a victim of fraud: Please let your bank know immediately. For information on the COVID-19 vaccine, visit: |
Message Sent By |
Scam Share Bulletin 12/12/2020
Direct link to bulletin here.
Neighbourhood Watch Scotland Newsletter.
Link to the pdf version here .
Some more generic advice etc from Neighbourhood Watch Scotland.
Amazon Scam These are the self explanatory words from a member in the Forth Valley area. This scam is widespread be very careful if you receive a call purporting to be from Amazon. They will not call you to pay money into your account once they have taken your bank details. This is a scam. A neighbour reported to me this morning that he had received a telephone call from someone purporting to be from Amazon. They claimed that there had been fraudulent activity on his account and he was due a refund. They then asked him to press button 1 and be transferred to a supposed Amazon employee who would deal with the refund. It then escalated from there and he was asked to turn on his computer to facilitate the refund and complete a form. After some time he then realised they had breached his fire wall. They had gained access to his bank account because they had taken control of his computer. He cancelled all of his cards but it could had been catastrophic. He could not shut down his computer. Another message came in about unusual activity whereby what looked like delivery couriers were approaching houses and were seen to be trying to find unlocked doors. Be on the lookout for strangers in your area and what they might be up to. The massive increase in shopping online especially as Christmas approaches could be rich picking for the criminal out there looking for any opportunity to steal. Take our simple advice below to keep yourself and your property safe. 1. Keep gifts out of view Whether wrapped or unwrapped, don’t store any gifts in places where they can be easily seen or found. We understand Christmas is all about tradition, but it’s very wise to avoid leaving gifts under the tree. Keeping them out of sight removes the temptation for a criminal to try their luck. 2. Make your home look occupied Even if you are only popping out for a couple of minutes, taking simple measures such as leaving a light or radio on will help create the illusion someone is home. Timer switches are great tools for showing activity within the home by switching lights on and off. 3. Lock all of your windows and doors It’s surprisingly easy to forget, especially around Christmas time when there’s so much to think about! Remember to double-check that all your doors and windows are secure before leaving home. If you’re displaying Christmas lights, avoid leaving windows or doors ajar to run cables outside. 4. Don’t overshare on Social Media Avoid sharing too much information about where you are, when you’re going, or what you’ve got. Don’t ‘check-in’ and be careful when posting pictures. Criminals are increasingly using sites such as Facebook and Twitter to identify potential targets. 5. Make sure someone’s home to take deliveries If you’re expecting a delivery, make sure someone is there to receive it. Don’t give permission for packages to be left on the door step where an opportunist thief could quickly grab an early present of their own. If you have been the victim of either of these types of crime to report it call Police Scotland Tel 101. If a crime is taking place or you are in fear for your or others safety call 999. |
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Warning and Information – Contact Tracing Telephone Scam.
Following a report of a suspected Contact and Trace Telephone Scam in the Forth Valley Area yesterday. I hope the below information will be useful. Please feel free to forward this information to family, friends, neighbours and any social media groups you may be part of. One simple conversation may stop someone becoming a victim to these criminals.
Throughout the Covid-19 pandemic, scammers have been keeping up to date with the latest developments. Now, with the launch of NHS Scotland’s Test and Protect service and the new Protect Scotland contact tracing app, consumers are being warned to be wary of fraudsters posing as contact tracers.There have been reports from Scottish consumers about cold callers who say that you have been in contact with someone who has tested positive for Covid-19 and ask you to pay £500 to take a test.
Genuine contact tracers may first send you a text to let you know that you will receive a call from NHS Scotland. Calls will be made from 0800 030 8012.
Callers will:
- Introduce themselves and state the reason for their call
- Address you by your name
- Ask for details of people you have come into contact with, in a relevant time period
- Inform you that you will receive further information by email with advice on isolation and the support available (if you don’t have access to email, they may ask for your home address so this information can be delivered to you by post)
They will NOT:
- Ask you for information other than your movements and the people you have been in contact with
- Ask for financial information such as bank or credit card details
- Ask for details of medical records
- Try to sell you anything or ask for any payments or donations
- Ask you to set up a PIN or download anything
- Ask for your social media details, passwords or PIN numbers
- Ask for remote access to your computer
- Ask you to phone a premium rate number or visit a website other than NHS Scotland or the Scottish Government
Genuine contact tracers will give you the option to call the above national number to verify that the service is genuine.
Get information about contact tracing in Scotland from official sources: NHS Scotland, the Scottish Government or Public Health Scotland.
Report contact tracing scams to Advice Direct Scotland. If you have been the victim of a fraud, report it to Police Scotland on 101.
Door to Door Traders.Police Scotland has had reports of door to door traders in the North East and South West areas of Edinburgh. Officers stopped one male, who, after enquiries, was charged for trading without a valid certificate.
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HMRC Scam – info received via NHW.
Police Scotland have received reports of malicious calls and voicemails, to members of the public purporting to be from Her Majesty’s Revenue & Customs (HMRC).
Fraudsters are spoofing genuine HMRC telephone numbers to deceive their victims over the phone. The fraudsters state that as a result of the victim’s non-payment of tax or other duty, the victim is liable for prosecution or other legal proceedings in order to settle the balance. The fraudsters suggest victims can avoid this, by arranging payment to be made immediately by methods such as bank transfer or by purchasing iTunes gift cards.
If the victim is hesitant or refuses to comply, the suspect makes a threat such as immediate arrest, sending bailiffs to the victim’s address or, in some cases, deportation.
Often, the period for which the tax is allegedly due is distant enough to guarantee the victim will have little, if any, paperwork or ability to verify the claims. Once the money is paid the suspects sever all contact with the victim.
In genuine cases, HMRC will initially make direct contact with you via post/letter and potentially follow up that letter with a phone call at a later date.
If HMRC contact you via telephone they will quote the reference number on the initial letter you should have received. HMRC will not discuss something you are not already aware of, like a tax investigation, and will NOT demand immediate payment.
It is vital that you exercise caution when receiving messages or telephone calls of this nature.
Tips to avoid being scammed:
- Be cautious and listen to your instincts. Don’t be afraid to hang up, bin it, delete it or shut the door.
- Legitimate organisations wouldn’t ask you to pay taxes, bills or fees using an iTunes gift card, or any other type of voucher. If you’re contacted by anyone that asks you to do this, you’re likely the target of a scam
- Know who you’re dealing with – if you are unsure or need help, talk to someone you know or get in touch with trading standards at [email protected]
- Don’t be rushed or pressured into making a decision. Under no circumstances would a genuine bank or some other trusted organisation force you to make a financial transaction on the spot.
- Always question unsolicited requests for your personal or financial information. Just because someone knows your basic details (such as your name and contact details), it doesn’t mean they are genuine. Instead, contact the company directly using trusted methods such as a known email address or phone number.
Contact information:
- If you think you’ve been scammed, or someone has come to your door to offer services or goods you were not expecting, report it to Police Scotland on 101. If you are in immediate danger, contact the police on 999.
- For further advice, call the Citizens Advice Consumer Helpline on 0808 223 1133 or visit our website on this link https://www.scotland.police.uk/keep-safe/personal-safety/doorstep-crime-and-bogus-callers
- For advice and guidance on suspicious emails or ‘phishing’ emails or text messages, please visit the NCSC website for tips on how to stay safer online.
- Contact your bank if you think you have been scammed or attempts have been made to get money from any of your accounts
- Why not take advantage of the free online training at www.FriendsAgainstScams.org.uk to learn more about different types of scams and how to protect yourself and others.
Kind Regards
PC Sonja Kaiser-Ferris
Prevention, Interventions and Partnerships Department
Edinburgh Division
Bank Scam Calls – info received from NHWatch Scotland.
(May I add that I was with one of my customers (an elderly gentleman) last week when they actually received such a call on his house phone ….. saying their bank card may have been used fraudulently etc and was instructed to “Press 1” on their phone. Fortunately they were sensible enough not to do so but I advised them to call their bank immediately using their mobile phone. It was of course confirmed by the bank that it was a scam.
From NHW Scotland :-
Dear All, Police in Edinburgh recently have received reports of scam phone calls purporting to be from their bank. Suspicious about a phone call from your “bank”? Bogus callers can make contact with you by phone and claim to be from your bank or other trusted organisation. A fraudster may advise you that there has been suspicious activity on your bank account and request you transfer all of your money into a ‘safe account’. They may instruct you to hang up the phone and call a number provided by them. However, the fraudster will keep the line open, pretend to be a bank official and provide you with details of the ‘safe account’ and induce you to carry out the transfer of money in their account. Fraudsters are cunning, creative and often very convincing. However, your bank will never:
Advice and information on bank scams and frauds can also be found on Trading Standards Scotland (Scam Share) link: https://www.tsscot.co.uk/bank-scams/
PC Sonja Kaiser-Ferris Prevention, Interventions and Partnerships Department Edinburgh Division
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Some generic info received from HHWatch (Scotland)Personal Safety |
Message Sent By |
Amazon Scams
(info originally received from NHW Scotland but Trading Standards website gives clearer advice.)
Police Scotland have recently received a number of reports of scam calls purportedly from Amazon. There are two frequently reported messages:
- Your subscription is due for renewal and an automatic payment will be deducted from your bank account
- A button has been clicked on your account and a payment is due as a result, but the caller can help you secure a refund
In both cases, the caller, who appears to be phoning from within Scotland, asks consumers to visit a website and download either software or an app in order to check their account. Downloading this software will grant the scammer access to your computer, where they could potentially access your bank account details.
Another cold call was recently reported, claiming to be from Amazon’s fraud department and saying that your account has been hacked. The caller says that an iPhone had been ordered and asked for your mobile account details in order to secure a refund.
Similarly, several Scottish consumers have received cold calls asking them to verify that they have recently purchased a smartphone and received a confirmation email. The caller asks for the consumer’s email address in order to resend the receipt.
In another frequently reported scam call, an automated message states that your Amazon Prime membership will be renewed for £39.99 unless you press 1. The actual annual subscription cost is £79.
Amazon state on their website that they will NEVER call and ask you to install an app or ask for remote access to your computer. They advise that if you receive a suspicious call, email or text claiming to be from Amazon which asks for personal information, a payment, or offers a refund you don’t expect, you should not give out any personal information.
What to do:
- Do not press 1 or follow any other instructions given in an automated message
- Don’t give any personal or account information to a cold caller
- Never follow instructions from an unsolicited caller to download an app or software which would allow them to access your computer remotely
- If in doubt, hang up and contact Amazon using details found on their official website
- Report scams to Advice Direct Scotland
- If you have been the victim of fraud, report it to Police Scotland on 101
Scams information received from Neighbourhood Watch (Scotland). Following last weeks request for information on the scams that recipients of Alert messages are getting we have compiled a number of examples into the attached document. Please feel free to pass on this information as the more people who are aware the lower chance of someone being caught out. The scams identified by you are:
I hope you find the information useful.
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02.09.20 Some more generic advice received from Police Scotland. Phishing. |
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06.07.20 Scams.
The following link received from Neighbourhood Watch Scotland giving details of the latest scams.
https://mailchi.mp/86259372cd2e/scam-share
25.06.20 Motorcycle Security. (Received via NHW.)
There have been thefts of motor cycles in your local area.
Please ensure that if you have a motorcycle you follow the attached advice (pdf) when securing it.
Please report any suspicious behaviour or incidents to Police on 101 or 999.
Kind Regards
PC Kaiser-Ferris
Prevention, Intervention and Partnerships Department
Edinburgh Division
18.06.20 Cycling Safety for Kids.
The following information is being circulated on behalf of RoSPA A major children’s hospital has treated more children involved in cycling injuries during lockdown than over the whole of 2019. Cycling is great fun and good for your health. With so many children and adults alike discovering the pleasure of riding here are a few tips on how you can maximise the enjoyment and minimise the risk: Carry out a regular safety check (tyres at the correct pressure, brakes working and nothing loose like spokes, saddle or handlebars) RoSPA has a video and checklist to help you. Wearing a cycle helmet will help provide protection to the head in the event of a collision or falling off (remember to replace if damaged) and follow the manufacturer’s fitting instructions. Go out on a ride with your child, assess their competence and ability. Get them to demonstrate that they can safely control their bike and deal with traffic. For older children if they are riding away from home plan the route with them; use cycle tracks and avoid busy roads and junctions if possible. Mark Lilley, paediatric major trauma co-ordinator at the Royal Hospital for Children in Glasgow, has been speaking about the injuries he has seen and how to prevent them. You can view his video on Twitter at https://twitter.com/RoSPAScotland/status/1272846615464861697 |
Message Sent By |
12.06.20 Latest on Scams from NHW (Scotland).
This week’s SCAM Share update from our partners at Trading Standards Scotland gives information and advice on current Scams. The issues highlighted include
Contact Tracing Scams
Online Shopping
Pension Scams
HMRC Scams
Streaming Scams
Cancellations and Refunds
Face Masks
Microsoft Scams
Illegal Puppy Farms
Bank Transfers
Illegal Money Lending Unit
The full, detailed update can be found on the following link
https://mailchi.mp/820249b4b48d/scam-share
05.06.20 Test & Protect.
We have received some info on this from NHW(Scotland). The graphic below shows you what to expect if you receive a genuine call. Please be careful. There are a lot of scams on the go associated with Covid-19.
29.04.20 Another fairly generic bit of advice via NHW but probably worth a read particularly if you have a keyless car!
There has been a slight rise in thefts from motor vehicles and theft of motor vehicles in Edinburgh. Please see below advice on how to prevent these:
- Do not leave any valuable items in the vehicle- if left on show they will encourage thieves to break in. Please note areas such as glove boxes and under seats are not secure and not suitable for the storage of valuables.
- Consider using a steering locks a visible deterrent to thieves – someone who is so obviously conscious of security is less likely to leave valuable in a vehicle.
- Avoid parking in dark, secluded areas, choose locations that are well lit and over looked by houses, passers-by and covered by CCTV if possible.
Despite modern locking systems on vehicles some criminals do manage to overcome them by using devices bought legally and relatively cheaply on the internet. All of which work by affecting the radio frequency imitated by the key fob / device, enabling vehicles to be stolen despite owners having possession of the key(s).
Key and Fob
The majority of vehicles are accessed by a combination of traditional key and fob remote. The fob tending to be used more frequently than the key, due to the convenience of simply pushing a button.
However, criminals can block the radio signal between the fob and vehicle, using a signal blocker. You press your fob and walk away as normal thinking the vehicle is locked. But it isn’t!
Once inside your vehicle, thieves can remove any items they like or drive it away by plugging a re-programing device into the on board diagnostics port and program a key, which may only take seconds.
Preventative measures:
- Physically checking the vehicle is locked and checking ALL the doors
- Using the traditional key to lock up
- Make sure the key and any spares are stored securely and safely
Keyless Vehicles
Keyless vehicles automatically lock / unlock depending on the proximity of a key device, which is usually no bigger than a bank card. The system operates via radio signals passed between vehicle and key device. These signals can be intercepted by criminals.
Keys constantly emit a signal, (at times even detectable from within a building), which can be picked up by anyone with an appropriate transmitter relay device. The signal is relayed back to the vehicle, which unlocks and allows the start button to work and once away from the scene of the crime, a new key can be programmed via the OBD port (see above).
Preventative measures:
- Keep your key device in a Faraday pouch, which has a lining that prevents the items inside from receiving or transmitting radio frequency signals.
- Check vehicle doors are locked before walking away
- Do not store keys near windows or doors
- If you buy a second hand keyless car, get the key reprogrammed
- Make sure the key and any spares are stored securely and safely
Kind Regards,
PC Kaiser-Ferris
Prevention, Interventions and Partnership Department
Edinburgh Division
24.04.20
Link received from NHW Scotland with info on a variety of scams etc that are circulating at the moment.
https://mailchi.mp/ba200398df1a/scam-share-bulletin
Also posted on News Page.
21.03.20
During this period of uncertainty regarding Covid-19, it has become apparent to Neighbourhood Watch Scotland that there are some people who are taking advantage of the situation and are targeting the most vulnerable. Although we appreciate the concern that is being caused by the outbreak, please continue to be cautious when dealing with callers at the door, unwanted phones calls and emails. If everyone can tell 2 people about the following recent developments in their next phone conversation with a friend or neighbour, the message will soon reach all corners of the community. This is a worldwide pandemic and no legitimate organisation will contact you out of the blue and ask for payment for information or access to treatment which does not exist. We are hearing reports of emails and phone calls asking for donations to help those in need during this time, or offering miracle cures, and door to door campaigns offering testing. Also, please be aware that the Red Cross are NOT doing door to door testing as has been suggested in some areas. Unfortunately, some fraudsters are offering to do shopping for residents, taking the money and then not returning with the goods. Others have offered to take a shopping list along with a bank card. This would be considered as theft and should be reported to the police. We don’t want to discourage anyone from helping their neighbours or family members, and we don’t want to breed distrust in those genuine members of the community trying to support others. We simply ask that you remain vigilant and: Try to only liaise with people you know. Scammers are also sending out coronavirus-themed phishing emails which attempt to trick people into opening malicious attachments or revealing sensitive information about themselves such as personal and financial details. In the same way that we have seen fake TV licensing and HMRC emails, we are now seeing phishing emails claiming to be from organisations affiliated with the Centre for Disease Control and Prevention (CDC) and the World Health Organisation (WHO). There have also been some variations on current scams with fake emails appearing to be from HMRC offering a tax rebate due to the Coronavirus. Please be aware of any suspicious emails and do not click on the links or attachments, and do not respond to any unsolicited messages or calls asking for your personal or financial details. If you have been a victim of fraud or cybercrime, report it to Police Scotland Tel 101 or for advice contact Consumer Advice Scotland Tel 08081646000. For anyone concerned about COVID-19 please refer to the NHS advice page – https://www.scot.nhs.uk/conditions/coronavirus-covid-19/ |
Message Sent By |
05.02.20
Police Scotland has been made aware of potential Bogus workmen in the South West area of Edinburgh. Some of these may be trading lawfully, however please be vigilant about who you allow access to your premises and never pay any money up front. In general we would advise to always get at least 3 quotes from trusted companies before agreeing to any work getting done.
Please contact Police on 101, or 999 in an emergency, if you have any concerns.
Please also find attached general Bogus Workmen advice.
Kind Regards,
PC Kaiser-Ferris
Prevention, Intervention and Partnerships Department
Edinburgh
Attachments |
Doorstep Crime Leaflet info.docx – 1,396.7 KB |
18.01.20
Some more generic security advice from Police Scotland.
Cycle Security Advice (opens a pdf)
Garage and Shed Security. (opens a word document)
(Not sure why they can’t be a bit more consistent with the formats…. would make life easier !)
14.01.20
Scam warning about Amazon Prime.
Members of the public are being targeted with automated calls stating that the recipient has been charged for an Amazon Prime subscription. The callers use this lure as a way to gain access to the recipient’s online banking account.
How does it work?
1. The victim receives an automated call stating that they’ve been charged for an Amazon Prime subscription. They’re asked to press 1 to cancel the charge, this connects them directly to the fraudster.
2. A fraudster, posing as an Amazon customer service representative, then tells the victim that the Prime subscription was purchased fraudulently and that they need remote access to the victim’s computer in order to fix a security flaw that will prevent it from happening again.
3. The victim is asked to download an application called Team Viewer, which grants the fraudster remote access to the victim’s computer.
4. The victim is then asked to log onto their online banking account whilst the criminals are able to monitor everything via Team Viewer.
Other variants of the crime involve fraudsters stating the recipient is due a refund for an unauthorised transition on their Amazon account.
What to do ?
Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.
Have the confidence to refuse unusual requests for personal or financial information.
It’s easy to feel embarrassed when faced with unexpected or complex conversations but it’s okay to stop the discussion if you do not feel in control of it.
Never install any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.
For more information on scams and how to protect yourself go to https://www.friendsagainstscams.org.uk/
If you have been the victim of this type of crime call Police Scotland Tel 101 to report.
13.12.19
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Message Sent By Julie Cochrane (Police, Constable, Edinburgh) |
11.12.19
Counter Terrorism Training available to the Public
Possibly a bit adventurous for most of us but I received the following from NHW Scotland. Perhaps it might be of interest to some of you given our location close to Military establishments etc.
The following information has been received from Police Scotland Organised Crime and Counter Terrorism Unit
An award-winning counter terrorism training course is now available to the public for the first time and Police want you to sign up to help protect the UK
Counter Terrorism Policing has decided to open up the training to anyone who wants to become a CT Citizen so they can learn how to spot the signs of suspicious behaviour and understand what to do in the event of a major incident.
The threat level remains Substantial – meaning an attack is likely – so giving everyone the chance to be extra eyes and ears for the police and local security teams helps to keep all our communities safe.
The ACT Awareness course is free of charge, and made up of seven modules that take a few minutes to complete. You can pause and re-join at any time. In total it takes just 45 minutes.
Go to https://ct.highfieldelearning.com/ to register and start learning.
A BT “Phishing” scam has been reported to us by a Paxton resident.
On Thursday 28th November email was received purporting to be from BT – titled “Brexit Terms of Service” with following text – “Brexit draws closer and your terms of service must be updated. Here’s what’s changing. When the United Kingdom leaves the European Union we also leave the EU’s General Data Protection Regulations. This means your contract terms must be updated to comply with our services. This requires our customers to agree to our new terms of service. To do this please follow the link. Now here’s the good news! Your monthly bill remains unchanged. This includes all of your BT subscripted products”
Phishing is a scam where criminals typically send emails to thousands of people. These emails pretend to come from banks, credit card companies, online shops and auction sites as well as other trusted organisations. They usually try to trick you into going to the site, for example to update your password to avoid your account being suspended. The embedded link in the email itself goes to a website that looks exactly like the real thing but is actually a fake designed to trick victims into entering personal information.
Please be extremely wary of emails claiming to be from organisations such as BT, HMRC or your bank. NEVER CLICK ON LINKS in unsolicited emails contact like this. Delete the email. You may wish to contact the organisation via the method you would normally use NOT via any number /email in the message.
TV Licence SCAM 28.11.19
We have received notification from a NWS member in Ayrshire who recently received a TV Licence email Scam.
Fraudsters using fake but official looking TV Licence emails are attempting to hook victims in and trick them into parting with their money by indicating their account could not be automatically renewed and directing them to a link on the email to set up a new direct debit.
How you can protect yourself:
Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.
Don’t assume a phone call or email is authentic, even if someone knows your basic details (such as your name or address). Remember, criminals can spoof phone numbers and email addresses to appear as companies you know and trust, such as TV Licencing.
Your bank will never call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.
What to do if you’ve fallen victim:
Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity.
If you suspect your identity may have been stolen you can check your credit file quickly and easily online. Use a reputable service provider and follow up on any unexpected or suspicious results.
If you have been a victim of fraud or cyber crime, report it to Police Scotland on 101
For further detailed prevention advice see link below:
https://takefive-stopfraud.org.uk/consumer-advice/
Suspicious Males in Currie Area.
Following a call from a Neighbourhood Watch Member within Currie please be aware of the circumstances.
Two males with English accents and wearing backpacks were going door to door stating they were prisoners who had been released early and were looking for assistance to ‘go straight’. When challenged the males became verbally aggressive and threatening. The males neither offered or had any visible identification materials.
If you have encountered these males or see them in our area make sure to contact Police Scotland on Tel 101 or 999 if you feel threatened.
Door to Door Traders | ||
(Following received 13.09.19 via NHW (Scotalnd) | ||
Police Scotland has been made aware of problematic door to door traders in the South West area of Edinburgh. Some of these may be trading lawfully, however please know that any person attending at your door attempting to sell goods requires to be in possession of a current Pedlar Certificate as per the Pedlars Act 1871. If unknown persons attend at your door, use your door chain (if available) and ask to see their Pedlars Certificate on every occasion. Pedlar Certificates are issued to eligible candidates by the Police and entitle the holder to act as a Pedlar anywhere within the UK. Should the Pedlar not be able to provide a certificate when asked, he may be committing an offence. Please contact Police on 101, or 999 in an emergency, if you have any concerns. Please also find attached general Bogus Workmen advice. Kind Regards,
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NHW – Should we remain in the scheme?
As the NHW coordinator , I continue to receive fairly generic items from Neighbourhood Watch Scotland. Most of the information has little or nothing to do with Dreghorn Park or the surrounding district. I will continue to post anything that is directly relevant. At a recent committee meeting it was queried as to whether it was worthwhile remaining in the scheme. It was felt that as many of us have probably ticked the box on the home insurance forms that says we are part of a NHW, and therefore it was felt that we should remain in the scheme at present.
Due to changes at my webhost most of the site has had to be rebuilt. I have decided not to re-enter historical posts as in general they are / were of little interest to residents. Any new and relevant articles will appear below as and when received.
Virgin Media.
Action Fraud has received over 100 reports about fake emails that purport to be from Virgin Media. The emails threaten the recipient with “automatic disconnection” due to “invalid billing information”. The links in the emails lead to genuine-looking phishing websites that are designed to steal your Virgin Media account login details.
Don’t click on the links or attachments in suspicious emails, and never respond to messages that ask for your personal or financial details.
For more information on how to stay secure online, visit www.cyberaware.gov.uk
HMRC Fraud
Action Fraud has experienced an increase in the reporting of malicious calls and voicemails, to members of the public purporting to be from Her Majesty’s Revenue & Customs (HMRC). Fraudsters are spoofing genuine HMRC telephone numbers to deceive their victims over the phone. The fraudsters state that as a result of the victim’s non-payment of tax or other duty, the victim is liable for prosecution or other legal proceedings in order to settle the balance. The fraudsters suggest victims can avoid this, by arranging payment to be made immediately by methods such as bank transfer or by purchasing iTunes gift cards.
If the victim is hesitant or refuses to comply, the suspect makes a threat such as immediate arrest, sending bailiffs to the victim’s address or, in some cases, deportation.
Often, the period for which the tax is allegedly due is distant enough to guarantee the victim will have little, if any, paperwork or ability to verify the claims. Once the money is paid the suspects sever all contact with the victim.
In genuine cases, HMRC will initially make direct contact with you via post/letter and potentially follow up that letter with a phone call at a later date.
If HMRC contact you via telephone they will quote the reference number on the initial letter you should have received. HMRC will not discuss something you are not already aware of, like a tax investigation, and will NOT demand immediate payment.
It is vital that the public exercise caution when receiving messages or telephone calls of this nature.
What you need to do
Always question unsolicited requests for your personal or financial information. Just because someone knows your basic details (such as your name and contact details), it doesn’t mean they are genuine. Instead, contact the company directly using trusted methods such as a known email address or phone number.
Legitimate organisations wouldn’t ask you to pay taxes, bills or fees using an iTunes gift card, or any other type of voucher. If you’re contacted by anyone that asks you to do this, you’re likely the target of a scam
Don’t be rushed or pressured into making a decision. Under no circumstances would a genuine bank or some other trusted organisation force you to make a financial transaction on the spot.
Report Phishing attempts. If you receive a call, text or email of this nature and have not lost money, you can report this as phishing to Action Fraud
Bogus Callers.
Following a noticeable increase in Bogus Caller/Doorstep Crime incidents across the country please be alert and consider how you can protect yourself, family friends and neighbours. The old adage ‘ If in doubt, keep them out’ is a simple but effective message. Everyone has a part to play to keep the community safe.
Here are some simple steps that may prevent those around you falling victim to criminals who target the vulnerable in our communities.
- Discuss the advice in this message and links below with family, friends or neighbours who are older or vulnerable.
- Be on guard if someone turns up unexpectedly.
- Keep front and back doors locked.
- Use the door viewer or nearby window when answering the door.
- Fit a door chain or bar – use it and keep it on when talking to callers at the door.
- If you’re not sure, don’t answer the door.
- Don’t feel embarrassed – genuine callers expect you to be careful.
- Only let callers in if they have an appointment and you have confirmed they are genuine.
- Always ask for identification badges of anyone you answer the door to, but don’t rely on them. Identity cards can be faked – phone the company to verify their identity.
- Some companies offer a password system. Ask your utility providers if this can be used and if you have a password with a company make sure the caller uses it.
- Never let people try to persuade you to let them into your home even if they are asking for help – they may not be genuine. If someone is persistent, ask them to call at another time and arrange for a friend or family member to be with you.
- Never agree to pay for goods or give money to strangers who arrive at your door.
- Don’t keep large amounts of money in your home.
- Remember, it’s your home. There’s no reason why anyone should ever enter your home against your wishes. Keep an eye out for strange vans in your neighbour’s driveway.
- Make sure your relatives are not regularly taking large amounts of cash out of the bank.
- Make arrangements to ensure your relative’s house looks well maintained and, for example, that it is not immediately obvious that an older person lives there alone.
- Doorstep criminals will often target the same victim more than once, so be particularly alert if someone has previously been a victim.
Look out for your community and report any suspicious activity immediately to Police Scotland on 101 or your local authority Trading Standards.